CCM Forum | Insights 2010 User Conference

Customer Communication Management Forum

The CCM Forum features more than 30 sessions in two tracks, Best Practices and Technical Workshops, designed to help you realize the full potential of your Customer Communication Management solutions for greater customer satisfaction, improved operational efficiency and lower costs.

Today’s CCM solutions allow organizations to create, distribute and access critical documents like never before. At Insights 2010, you’ll learn how Pitney Bowes Business Insight tools can help you manage communications across all delivery channels for greater consistency, efficiency and impact. See how new technologies and tools empower your business users and IT to quickly and easily create personalized communications. Learn how to automate document generation for quick responses and big savings. It’s a new world of communications capabilities, and Insights 2010 will keep you on top of the latest technology, tips and tricks and trends.

This year’s forum offers a new format tailored to the CCM power user that’s more interactive, in-depth and hands-on than ever before. You’ll learn tips and tricks, share applications, solve real-business problems and learn from fellow users and PBBI experts. These are just some of the topics that will be covered.